Frequently Asked Questions
Contact us via our email info@myparmesan.com and we can arrange it.
Enter your email address in the Subscribe box and you will receive news and information that we send out throughout the year.
If you would like a desired quantity of cheese to be delivered to you at the desired interval, please subscribe for Parmigiano on our website (www.myparmesan.com) and we will arrange it.
At checkout, there is a box with the title discount code. There you enter the code you have on your gift card and the amount on the gift card is automatically deducted.
At checkout, there is a box with the title discount code. There you enter the code you have on your voucher and the amount of the discount is automatically deducted.
Simply go to “Other products” on our webshop. If you subscribe to our newsletter, you’ll be the first to know when we bring in new products.
If the order is not completed, simply change or remove the product from the shopping basket. If the order is completed and the payment has gone through, you must contact us at our email address info@myparmesan.com
If the order is not completed, simply change or remove the product from the shopping basket. If the order is completed and payment has gone through, you must contact us at our email address info@myparmesan.com and we can manually change your order. However, this must be done before the order is sent.
If for any reason you are dissatisfied with the product, we will of course do our utmost to help you. Please read more on the Terms and Conditions page.
That’s a question for your bank.
Secure payment methods with Klarna.
If the product is out of stock you can still order. But it may take a little longer for the product to be delivered.
Your order number can be found in the confirmation email you receive after completing your purchase.
All our prices on our online shop are inclusive of VAT, which for food is 12%. Or the percentage that matches your country.
Delivery time is about 2 – 3 days.
Usually, it takes about 1 week to receive new stock.
Absolutely. You choose the delivery address when you place your order and it does not have to be the same as the billing address.
Currently, we only handle orders with a delivery address in Sweden, Denmark, and Finland.
At the moment we use DHL mostly.
